Admin and Data Quality Assistant - Band 4
Location: Coventry
Contract: 20-month Fixed Term or Secondment
Hours: 37.5 hours per week
Band: Band 4
Working Pattern: Monday to Friday 09:00–17:00
About the Role
This is an exciting opportunity to play a key role in supporting the forensic mental health pathway. You will provide comprehensive administrative support to clinicians and managers while taking responsibility for data quality across our clinical systems. Your work will help us deliver safe, effective, and efficient care to service users.
Key Responsibilities
* Develop, review and refine administrative systems and processes.
* Be responsible for data input / collection, performance metrics, data analysis and cleansing.
* Organise and minute Multi‑Disciplinary, Business, Professional and Service Development Meetings.
* Manage referrals, appointment scheduling and interpreter bookings.
* Maintain accurate records on clinical systems (Carenotes) and ensure data quality.
* Produce and manage spreadsheets, collate data for audits and reports.
* Support the team with calendar management, correspondence and information requests.
We Need Someone Who
* Has excellent organisational skills and can manage competing priorities.
* Is confident using Microsoft Office (especially Excel) and clinical IT systems.
* Has excellent interpersonal skills and can communicate complex or sensitive information effectively with staff, service users and external partners.
* Pays close attention to detail and understands the importance of data accuracy.
* Communicates effectively and professionally with staff, service users and external partners.
* Can work independently, use initiative and adapt to changing demands.
* Has a positive approach to change and supports service improvements.
* Is creative and dynamic.
* Demonstrates compassion, confidentiality and a commitment to equality and diversity.
Benefits
* Generous annual leave that increases with service.
* Learning and development opportunities, including apprenticeships, coaching and mentoring.
* Salary sacrifice schemes for Cycle to Work, electronics and gym membership.
* Discounts through NHS schemes and our Employee Assistance Programme.
* Wellbeing support, including counselling and staff networks.
Throughout the role you will be part of a supportive team that values collaboration and innovation. We care for our staff as much as they care for patients, offering a wide range of benefits and development opportunities.
We are an equal opportunity employer and welcome applications from all qualified individuals.
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