Dispatcher
Working within an area team you will be responsible for the initial contact with a Policy Holder who has made a new claim ensuring efficient use of time and optimising utilisation. Your role will involve making a courtesy call and dispatching a technician ensuring the highest standards of customer service are consistently delivered within agreed service level agreements for key client contracts.
Location: Huntingdon, Cambridgeshire
Hours: Monday – Friday – 40 hours per week
Hourly Rate / Salary: subject to experience
Benefits: 25 days holiday, Annual bonus scheme, Annual personal review, Seasonal flu jabs, Team building events, 7% employer pension contribution, Wide range of development and training, Employee assistance programme, Income Protection Scheme
Duration: Permanent
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.
What we are looking for:
* Communication
* Customer Focus
* Decision Making
* Planning & Organisation
* Specialist Knowledge
* Problem Solving
* Teamwork
* Geographical Awareness
What the job entails:
* Liaise with insurers and policy holde...