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If you are seeking a position that makes you think, 'I can’t wait to go to work and have some fun,' then this role could be exactly what you are looking for.
What are we looking for?
We are seeking individuals with a passion for the activity industry who, as part of the team, will be expected to deliver the ultimate guest experience and five-star service. You should have a 'happy to serve' ethos while interacting with guests in a relaxed, pleasant, but professional manner.
This role involves covering busy periods during weekends and school holidays, as well as delivering activity offerings during the week to our corporate clients.
Previous experience in a similar role and relevant qualifications (e.g., ERCA Adventure Park Instructor and Archery GB Instructor Award) in the activities sector are essential, along with an enthusiastic approach.
We are looking for candidates with a hands-on approach, a passion for this sector, and a commitment to outstanding customer service in an environment with high customer expectations.
What you'll do
As an Activities Instructor, you will assist in delivering our activities program, including ropes courses, archery, laser clay, laser combat, adventure golf, and children's activities. The program's flexibility allows our instructors to create and deliver new activities and experiences for guests.
You will be delivering activities to children (from an early age) and adults on leisure breaks, as well as to those using the facility for corporate team-building.
Who are we?
The Celtic Collection is a prestigious portfolio of unique hotels and event venues in South Wales, developed from the success of the Celtic Manor Resort, a flagship destination voted the Best UK Hotel for nine of the last ten years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways, and business events. The resort features three championship golf courses, luxury spas, conference facilities, and activities including archery, adventure golf, laser clays, and treetop ropes courses.
The collection includes the five-star Resort Hotel, the historic Manor House, Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, Tŷ Hotel Magor, and the 170-bedroom Parkgate Hotel in Cardiff, opened in 2021, along with a Tŷ Hotel at Milford Waterfront opened in 2022. In 2019, the Celtic Collection launched the International Convention Centre Wales (ICC Wales) in partnership with the Welsh Government.
Recruitment info
In the event of high application volume, we reserve the right to close this campaign early. All applicants must be eligible to live and work in the UK; documented evidence will be required. The Celtic Manor Resort is an equal opportunity employer and welcomes applicants of all ages.
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