We are working with a well-regarded client who is seeking a proactive and knowledgeable Payroll Advisor to join their practice team. This is a fantastic opportunity for a payroll professional with strong technical expertise and excellent client management skills to contribute to a growing and dynamic environment. Key Responsibilities Manage payroll affairs for a portfolio of clients, including complex and diverse cases Ensure payroll processing is completed accurately and submitted on time Prepare and submit all relevant payroll records and documentation, including real-time information and payment summaries Provide technical support and advice to clients and colleagues on payroll legislation and HMRC practices Liaise professionally with clients, HMRC, and internal departments such as credit control Proactively research payroll-related matters to maintain up-to-date knowledge and resolve queries effectively Support and mentor junior team members, assisting with training and development Monitor delegated work and provide constructive feedback to ensure quality and compliance Maintain compliance with company policies, Anti-Money Laundering regulations, data protection, and health and safety legislation Contribute to continuous improvement initiatives within the payroll team Candidate Profile Proven experience working in payroll within a practice environment Strong understanding of payroll legislation, HMRC practices, and best practice guidelines Relevant payroll qualification or equivalent technical knowledge gained through experience Excellent organisational skills with the ability to manage multiple client portfolios efficiently Strong communication skills, both written and verbal, with a professional approach to client and colleague interactions Ability to work independently and use initiative to research and resolve payroll issues Benefits Flexitime Competitive Salary 20 day holiday Bank Holidays On-site Parking Free Fruit Apply now or contact Luke at Brook Street Cardiff for more information Brook Street NMR is acting as an Employment Agency in relation to this vacancy.