Customer Service Advisor
2 months temp work
Monday - Friday
£13 per hour
8am - 5pm
We have an exciting opportunity for a full-time Customer Service Advisor to join our client based in Hillington! You'll be part of a busy department, ensuring that every customer has a first-class experience, even when things don't go as planned.
We are looking for a team player who is passionate about customer service, with strong written and oral communication skills, a positive attitude, and a drive to deliver the best possible outcomes for customers. You will take ownership of inquiries, ensuring they are resolved efficiently.
Key Responsibilities:
* Handle customer queries via phone, face-to-face interactions, and digital platforms.
* Manage customer cases through our system, ensuring smooth resolution.
* Oversee customer orders, maintaining communication throughout the process.
* Liaise with external suppliers on behalf of customers to ensure their needs are met.
* Process card and cash payments accurately.
* Perform end-of-day reconciliation procedures.
Working Hours:
* This is a fully onsite position.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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