Job Title: Customer Success Executive Location: REMOTE Salary: £32k - £42K Contract Type: Full time The Company I am hiring for a fast-growing UK-based agritech company empowering farmers and agri-businesses to achieve sustainable, profitable growth through advanced natural capital analytics. Their AI-powered platform helps users measure and manage key environmental indicators while maintaining full control over their data. Grounded in rigorous science and trusted by industry leaders, this company is driving the next generation of data-led, environmentally responsible agriculture. About the Role: Join our growing team as a proactive and personable Customer Success Executive Be the key contact ensuring clients/customers have a smooth and valuable experience Ideal for someone who enjoys relationship-building, problem-solving, and driving customer value Key Responsibilities: Serve as the primary point of contact for a portfolio of clients Onboarding customers Ensure smooth post sales processes Build strong relationships to improve retention and satisfaction Understand and support clients in reaching their goals Deliver onboarding, training, and engagement sessions Monitor client account health and proactively address risks or opportunities Respond to customer queries and issues in a timely manner Work closely with internal teams to advocate for client needs Maintain accurate CRM records and documentation Identify upsell or expansion opportunities and pass leads to Sales Gather testimonials, case studies, and referrals when appropriate Requirements: 1-3 years in a customer-facing or account management role Excellent communication and interpersonal skills Strong customer-first mindset with attention to detail Able to manage multiple accounts and priorities efficiently Experience with CRM or customer success platforms (e.g., HubSpot, Salesforce, Zendesk) Organised, proactive, and positive attitude Ideally good with data What We Offer: Remote first company Base salary of up to £42K Company equity (no commission) Referrals: Know someone who'd be a great fit? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar Email to recommend someone. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.