BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.
We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team.
You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make.
This is an airline where your original personality and skills will really shine through.
The role: Flight Planning Controller
Salary: £31,300 - £39,100 per annum plus shift allowance: £3,144
This is an exciting time to join BA Cityflyer’s Operations Control Centre (OCC) as a Flight Planning Controller. This role supports the flying programmes of both BA Cityflyer and BA Euroflyer from our hubs at London City and London Gatwick, serving some of the most desirable European destinations. Our agile operation enables us to deliver the premium British Airways service that makes us the nation’s flag carrier.
As a colleague at BA Cityflyer, a British Airways subsidiary, you’ll experience a welcoming and open culture where you can make an impact and add value from day one.
If this sounds appealing, please read on for more details — we can’t wait to hear from you.
Are you comfortable working in a fast-paced operational environment that requires quick thinking and the ability to deliver flexible, robust solutions? Are you a proven team player who enjoys collaborating with a diverse range of individuals and systems? If so, this role offers an excellent opportunity to develop a wide range of skills and experience within our Operations Control Centre.
This role involves an initial training period based at British Airways Head office, Waterside, close to London Heathrow. Once completed, your primary location will be Didsbury.
What you’ll do:
As a Flight Planning Controller, you’ll be responsible for working collaboratively with the Operations Controllers, analysing BA Cityflyer and BA Euroflyer flight plans. You’ll focus on adjusting flight plans to maximise efficiency and reduce delays. You’ll also react with agility to the complications of an operational environment such as airspaces changes, industrial action
and other ATC issues.
What you’ll bring to BA Cityflyer:
1. Excellent communication skills in a busy OCC environment
2. Knowledge of aircraft operations, air traffic and airline operating procedures
3. A sound understanding of weather systems and how these affect aviation operations
4. Prior formal training or qualification such as FAA or Jeppesen Dispatch Licence
5. An ability to manage own workload and prioritise tasks effectively
6. An open mind and a desire to continuously seek opportunities to improve processes
Your experience:
7. Previous experience in Flight Planning
8. Experience of using CFMU NOP Portal and NATS Customer Portal
9. Experience in handling the complexities of an operational environment
10. Thorough knowledge of LIDO 4D
11. Knowledge of aeronautical data and related navigation charts
12. Familiarity with MS systems such as SharePoint and Teams
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At BA Cityflyer you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
Inclusion & Diversity
At BA Cityflyer we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA Cityflyer as we continue to connect Britain with the world and the world with Britain.