Crisis Recovery Worker
Location: Lancashire
Salary: £24,570- £28,000 including 1 sleep a week + Benefits
Contract: Full-time, Permanent (includes evening and weekend shifts)
Are you passionate about supporting individuals through mental health challenges? Do you want to make a real impact in a safe, therapeutic environment?
Were recruiting a Crisis Recovery Worker on behalf of a leading mental health support service providing short-term accommodation to individuals experiencing a decline in their mental health. This is a vital frontline role where youll be part of a dedicated team helping people regain stability, build confidence, and move towards independence.
About the Service The service offers a calm and supportive environment in a 5-bedroom facility, each with private en-suite, shared communal areas, and 24-hour staffing. Working closely with NHS mental health pathways, the service provides CBT-informed interventions and social prescribing support for individuals aged 16+ referred via clinical teams.
The Role As a Crisis Recovery Worker, you will play a central role in delivering daily support to residents, ensuring their safety and wellbeing, and helping them take steps towards recovery.
Key Responsibilities:
Provide person-centered emotional and practical support
Use therapeutic tools (e.g. CBT-informed approaches) to assist residents with managing mental health challenges
Monitor and respond to risk, safeguarding, and individual care needs
Assist with daily routines including meal prep, medication prompts, and personal care if needed
Maintain accurate records, contribute to support planning and multi-agency reviews
Uphold a calm, respectful, and non-judgmental environment at all times
About You You are caring, resilient, and calm under pressure. You understand mental health and trauma-informed care and are committed to helping people regain control in a crisis.
Essential Criteria:
Experience in a mental health, housing support, or social care setting
Comfortable working in a 24/7 shift-based role (including nights and weekends)
Ability to support people with complex needs while maintaining professional boundaries
Strong communication and record-keeping skills
Understanding of safeguarding and risk management procedures
Desirable:
Knowledge of CBT or other therapeutic models
NVQ Level 2/3 in Health & Social Care or equivalent
Whats in it for You? Be part of a compassionate, skilled team making a real difference every day
25 days holiday + additional wellbeing days
£35 monthly wellbeing allowance
Private healthcare (after qualifying period)
Full induction and continuous professional development
Supportive management team and strong clinical partnerships
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