Job Description:
Senior Facilities Manager
Role Summary
The Senior Facilities Manager is responsible for ensuring all retail sites, kitchens, and
support facilities are safe, compliant, and fully operational. This role leads both reactive and
planned maintenance, drives cost control, and ensures minimal disruption to trading.
Working in a fast-paced environment, you will take a hands-on approach to maintaining
high standards across estates, supporting new site openings, and improving asset
performance.
Line Management responsibility for Facilities and Maintenance Manager and Operational
Support Administrator.
Reporting into the Head of Operations
Key Responsibilities
Facilities & Maintenance Management:
Oversee day-to-day facilities management across all locations
Manage planned preventative maintenance (PPM) schedules
Ensure timely resolution of reactive issues
Contractor & Supplier Management:
Manage external contractors and service providers
Monitor SLAs and ensure value for money
Compliance & Safety:
Ensure compliance with health & safety, fire, and food safety
Manage statutory inspections and certifications
Asset & Equipment Management:
Maintain key equipment including refrigeration and kitchen equipment
Track asset performance and reliability
Cost Management & Budgeting:
Manage maintenance budgets and control costs
Identify opportunities to reduce reactive spend
Projects & New Site Support:
Support store openings, refurbishments, and fit-outs
Ensure site readiness and compliance