Sales Support Lead
Blackpool (1 day WFH)
Circa £27,000- £32,000 + bonus
A well-established business in the consumer goods sector is looking for a proactive, detail-oriented Sales Support Lead to join their team on a permanent basis. This position is key to ensuring the smooth running of sales operations, supporting internal teams and maintaining excellent service to customers.
This is a fantastic opportunity for someone who thrives in a collaborative, fast paced environment, enjoys problem-solving and wants to make a direct impact on team success and customer satisfaction.
Key Responsibilities:
1. Provide administrative support to Sales Managers across multiple territories.
2. Accurately process sales orders and maintain records in line with business requirements.
3. Coordinate product samples and sales/marketing materials.
4. Support customer meetings and attend trade events when required.
5. Help maintain accurate customer data and assist with cross-departmental coordination.
6. Resolve post-sale customer queries and issues through phone and email.
7. Manage documentation such as new line forms, quotations, and customer-specific templates.
8. Assist in onboarding new customers and updating existing customer processes.
9. Participate in system and process improvement initiatives, including input i...