Job title: Senior Supervisory Incident Responder - Technology Resilience & Cyber Department
Division: Supervision, Policy and Competition
Department: Technology, Resilience and Cyber Department
1. Salary: National (Edinburgh and Leeds) ranging from £53,800 to and London £59,200 to £78,800 per annum (Salary offered will be based on skills and experience)
2. This role is graded as: Senior Associate, Regulatory
3. Your recruitment contact is Shafika via k Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial firms to strengthen the resilience of their systems against cyber threats and operational disruptions -helping protect consumers, safeguard markets, and build trust in the technology that powers financial services.
Role responsibilities
4. Be responsible for the FCA’s response to operational resilience incidents reported by regulated firms, taking decisive, informed action that helps stabilize situations quickly and protect consumers and markets
5. Support the incident review process by applying your operational resilience and incident management skills, enabling clear root cause understanding and better informed regulatory decisions
6. Provide timely, accurate upward reporting to the FCA Senior Leadership Team during major incidents, ensuring leaders have the critical insight they need to act and communicate effectively
7. Help coordinate responses to major incidents across the UK Financial Authorities when there is significant consumer harm or market disruption, contributing to a unified and effective cross‑authority approach
8. Offer specialist knowledge to supervision teams, helping them respond to and assess firms’ incident handling and resilience risks, to support stronger standards across the industry
9. Track and produce high quality Management Information on all incidents reported to the FCA, delivering clear insights that support prioritisation, trend analysis and strategic decision making
10. Advise, support and educate supervisors and wider divisions on incident reporting expectations, helping colleagues understand when and how firms should escalate operational resilience issues
11. Act as a subject matter specialist and trusted point of reference for colleagues across the organisation, sharing knowledge that builds capability, improves oversight, and improves regulatory outcomes
Skills required
Minimum:
12. Demonstrable experience in end to end incident management processes
13. Prior experience of working within a supervisory background
Essential:
14. Broad experience across a number of technology & cyber resilience management domains
15. Exposure to and understanding of resilience management frameworks COBIT, NIST, ITIL)
16. Good oral communication skills including clear and effective presentation to both internal and external audiences
17. Good analytical capability with appropriate application of judgement and diligence; can demonstrate taking pride in work and ensuring it is of the highest standard
18. Good interpersonal skills with evidence of team working, confidence and credibility, and an ability to interact effectively with a range of stakeholders
19. Able to respond to fast-moving incidents, including providing briefings to seniors
20. Experience of assessing operational resilience capabilities
Benefits
21. 25 days annual leave plus bank holidays
22. Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
23. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
24. 35 hours of paid volunteering annually
25. Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
26. A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
27. Advert Close Date: 19th April 2026
28. CV Review/Shortlist: 21st April 2026
29. First Interview: W/C 4th May 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
SC Clearance is required for this role(SC Guidance) - you will hold or willbe requiredto obtain Security Check (SC) level vetting