About Applied Products Ltd Applied Products Ltd is a UK-based specialist in high-quality, aesthetic solutions including window films, blinds, cubicle tracks, signage, and printed graphics. We work across a wide range of sectors including construction, education, healthcare, commercial, and residential markets. As a ConstructionLine Gold Member, we are committed to high standards of governance, risk management, compliance, and service delivery. Our clients rely on us as a trusted partner for solutions that enhance safety, functionality, and visual appeal. Based in Swansea, we are a growing business with strong roots in South Wales, offering a supportive team environment, high-quality products, and long-term career opportunities. The Role We are seeking a motivated and customer-focused In-House Sales Representative to join our Swansea-based team. This is a full-time, office-based role suited to someone who enjoys working with customers, managing enquiries, and supporting the full sales process from initial contact through to order completion. You’ll play a key role in driving sales growth while building and maintaining strong client relationships. Key Responsibilities • Manage incoming sales enquiries via phone, email, and CRM systems • Qualify leads and identify customer needs • Provide tailored product solutions across window films, signage, blinds, and graphics • Prepare accurate proposals and quotations • Follow up on quotes and convert opportunities into orders • Build and maintain strong relationships with new and existing clients • Act as a key point of contact for customer enquiries and support • Maintain and manage a sales pipeline with accurate records • Update CRM systems and ensure customer data is accurate and up to date • Coordinate with operations and installation teams to ensure smooth project delivery • Assist with order processing, pricing updates, and sales administration • Support tender submissions, reporting, and general back-office sales tasks Skills & Experience • Experience in sales, customer service, or account management (2 years desirable but not essential) • Strong communication and customer relationship skills • Confident telephone manner and ability to engage professionally with clients • Ability to manage enquiries, quotes, and follow-ups effectively • Strong organisational skills with attention to detail • Comfortable working with pricing, quotations, and basic numerical data • Self-motivated with a proactive and positive approach • Experience using CRM systems and Microsoft Office Desirable • Experience in construction, building products, glazing, or related industries • Understanding of project-based sales or working with contractors/specifiers Working Hours & Benefits • Monday–Thursday: 08:30 – 17:00 • Friday: 08:30 – 15:00 • Salary circa £28,000–£30,000 (depending on experience) • On-site parking (5 minutes from M4 J47) • Ongoing training and development • Supportive team environment • Opportunity to grow within a well-established, expanding business • Annual bonus linked to business success and profitability Why Join Us? • Be part of a growing Swansea-based business • Work across a diverse range of clients and sectors • Join a friendly, experienced, and supportive team • Build a long-term career with development opportunities • Play a key role in delivering high-quality solutions to customers