Overview
Better places, thriving communities. Delivering the exceptional, every day.
Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Our purpose and culture: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. We value one Mitie, integrity and trust, going the extra mile, and diversity that strengthens us. We are a united team dedicated to delivering a seamless service.
Responsibilities
* To provide project coordination across UK Parliament service lines (SAT, Paladin, Cyber and EP).
* Support Mitie leadership in delivering on operational objectives and strategic vision.
* Financial administration, including all invoicing creation and tracking.
* Raising POs for all service lines and liaising with MSL for shifts coverage.
* Monitor subcontractor charging and attend/manage financial check-in calls.
* Manage the DocuSign/verification process and create PTRs for new venues booked by MPs.
* Provide resilience for counterparts and be on hand to answer queries from staff, customers & contractors.
* Conduct cross-training, knowledge sharing and continuous improvement sessions with counterparts.
* Rostering of all shifts and upkeep of tracking documentation.
* Subcontractor work management and upkeep of relationships with field-based colleagues.
* Monitor Assignment Instructions & Risk Assessments; send confirmation text messages.
* Provide intelligence to Parliament when MPs are directly affected by upcoming actions.
Person Specification / Qualifications
The successful candidate will have proven experience within an administration environment and understanding of the security industry. They will need strong organisational skills, good time-keeping, excellent customer service, and the ability to coach people using varying methodologies. They should work well across teams, demonstrating people skills, adaptability, initiative, and ownership. Travel may be required, including overnight stays when supporting key recruitment programs. This role is subject to security clearance.
Health and Safety & Information Security
* Always follow Group and company policies and procedures.
* Report any deficiencies in systems of work or equipment that may affect service delivery or safety.
* Use work equipment and PPE properly and report issues to your line manager.
* Ensure compliance with Mitie information security procedures and report security risks and incidents.
Benefits & Diversity
Our benefits include virtual GP, Salary Finance options, access to Choices lifestyle benefits, holiday flexibility, MiDeals discounts, cycle-to-work, life cover, enhanced pension contributions, save-as-you-earn, and a Mitie Matching Share Plan. We also offer Mitie Stars recognition with monthly prizes and annual top prizes. We invest in training and development and are committed to inclusive recruitment. If you need adjustments during the recruitment process, please let us know by emailing us.
Since 1987, Mitie has 76,000 employees and serves clients across banking, government, hospitals, and schools. Join our Mitie Team. Together our diversity makes us stronger.
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