Great North Lodges offers quality self-catering accommodations amidst stunning landscapes in Aviemore and surrounding areas. We pride ourselves on delivering exceptional guest experiences and are looking for a dedicated Guest Services Manager to join our team. We are seeking an outgoing individual capable of working independently and within a small team. Essential Criteria: Customer service experience Comfortable with technology and online systems Strong organisation skills Problem solving & complaint resolution experience Driving licence with a vehicle Desirable Criteria (training provided) Experience using social media for business purposes Familiar with Supercontrol Familiar with Touchstay Experience working as or being a host of self catering properties To request a full job description or to apply, please contact us.