As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance their productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is a global leader in innovation, improving productivity, safety, and sustainability in the construction industry and beyond. We build strong customer relationships, creating products and solutions that make construction better. Our passionate and inclusive team of 34,000 employees across over 120 countries explores new possibilities, leverages their potential, and develops lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work Institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, your days will vary but will typically include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to provide customized solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, you will be part of a passionate and inclusive global team with a caring and performance-driven culture. We support your growth through extensive onboarding, training, and company events. We reward high performers with incentives such as trips to New York City, Milan, and Miami. Other benefits include:
* Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for successful candidate referrals.
WHAT YOU NEED IS:
Key qualities and experience include:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to identify customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license; points on license should be disclosed with expiry dates.
WHO SHOULD APPLY?
We welcome diverse applicants, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
To apply, click the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds. If shortlisted, you’ll complete an online assessment and a short pre-recorded interview. Keep an eye on your junk mail for these communications.
If you need support, contact [emailprotected]. The process includes an initial interview, a day-in-the-life 'field ride', and a final interview with a Sales Director. We cover travel expenses for interviews.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer and values contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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