Job Title: Technical Manager
Location: Exeter
Contract Type: Fixed-Term Contract
Salary: £50 000
Working Hours: 37.5
Overview:
Our client is seeking an experienced Technical Manager to support the delivery of a Total FM contract. The ideal candidate will have a proven track record in delivering FM services within complex and demanding environments. This role requires both independent working and team management capabilities, with a strong focus on Hard FM and operational excellence.
Key Responsibilities:
Hard FM Management
Oversee all Hard Services, delivered in-house or by third-party providers
Develop and implement Life Cycle planning and asset management strategies
Ensure compliance with all statutory and regulatory requirements
Source and procure quality, compliant and sustainable goods and services
Monitor and manage project-specific risks with risk management plans
Share best practice across functions, sites, and contracts
Commercial Management
Manage and improve the delivery of technical services under the contract
Identify cost-saving and value-added opportunities within contract boundaries
Track actual costs against budget, taking corrective actions when necessary
Align service delivery with the organisation's strategic and commercial objectives
Service Management
Support the Contract Manager with system and procedural development
Regularly measure and improve customer satisfaction
Ensure full understanding and compliance with contract specifications and statutory obligations
Relationship Management
Build and maintain strong relationships with clients and stakeholders
Foster communication and cooperation among contract stakeholders and internal teams
Collaborate closely with the senior management team
People Management
Assist with recruitment, training, and development of operational staff
Motivate and coach staff to meet and exceed service expectations
Monitor performance and address any behavioural or capability issues in line with HR policies
Experience Required:
Strong background in Hard FM management
Experience delivering services under PFI contracts - desirable
Practical knowledge of Building Management Systems (BMS)
Supply chain and contractor management experience
Proven track record implementing PPM and ensuring statutory compliance
Familiarity with educational environments
Skills and Competencies:
Strong understanding of statutory compliance and SFG20
Experience with CAFM systems and BMS operations
Proficiency in Microsoft Office applications
Solid grasp of Safe Systems of Work (SSoWs)
Proven ability to manage contractors to agreed KPIs and SLAs
Excellent communication, organisation, and leadership skills
Able to prioritise workloads and work independently
Clear Enhanced DBS/CRB (or willingness to obtain)
Proactive, self-motivated, and a strong problem solver
Qualifications:
Degree or equivalent qualification in a related field
Technical qualification in FM or building maintenance
IOSH Managing Safely (minimum)
Recognised Authorised Person (AP) or Responsible Person (RP) certification
Membership of a relevant professional body (e.g. BIFM/ IWFM)
Auditing qualifications
5 GCSEs (Grade C or above), including English
Desirable:
Experience working in schools or similar operationally sensitive environments
NEBOSH, CDM, or further H&S qualifications
Please get in touch asap to discuss further (url removed)