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Duty manager

Cheltenham
The New World Trading Company
Duty manager
Posted: 5 October
Offer description

Overview

The Botanist Cheltenham are recruiting a Duty Manager. You will balance your time between looking after the Restaurant & Bar department and ensuring an outstanding guest experience. You will champion restaurant & bar knowledge within the team and proactively develop Future Managers. You will ensure service is speedy and efficient in all departments to maximise covers and maintain an industry-leading guest journey. You are responsible for everything within the Bar & Restaurant department, including rotas, stock control, consumables ordering, sales driving, team training, and appraisals. You will develop capable Team Coaches and Head Bartenders/Servers who can support you and step into your shoes as you progress in your career. An open mind and knowledge of all departments are vital for your next career step.


Responsibilities

* Manage the Bar & Restaurant department, including rotas, stock control, consumables ordering, and sales driving.
* Ensure fast, efficient service across all departments to maximise covers and uphold a high-quality guest journey.
* Develop and support team members, including Team Coaches and Head Bartenders/Servers, to prepare them for future roles.
* Maintain broad knowledge of all departments and collaborate with other managers to learn and grow.
* Lead training, appraisals, and ongoing development within the team.


Why join us?

* Hourly rate £13.50 plus tronc and benefits.
* Full-time contract and overtime paid.
* 50% discount for you and up to 5 guests when dining at any of our restaurants.
* Free meals on shift — choose from some of our most-loved classics.
* Your birthday (and the day after) are guaranteed off.
* Education subsidies to support personal growth goals.
* Access to the TRONC pot via TiPJAR and Wagestream to help with finances and early cash needs.
* Hospitality Action support for personal issues, including anonymous counselling.


Job details

* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Restaurants
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