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Income Auditor
The Income Auditor will maintain procedures to verify the accuracy of revenue and adjustment postings, investigate complimentary rooms, market code statistic reports, miscellaneous and adjustment vouchers, managers checks, rate discrepancies, and the balance of all interface systems. They will ensure that all revenues and payments are correctly posted into the PMS system and accurately reported in the General Ledger, as well as check and reconcile the trial balance daily.
Responsibilities
Some of the responsibilities include:
* Audit hotel’s daily sales and verify with Opera / Mews for accuracy
* Audit F&B and other hotel revenue streams for accuracy
* Validate and upload daily revenue and statistics journal into ERP, ensuring all revenues and payments are captured and balanced
* Prepare and distribute daily revenue reports timely
* Prepare daily and weekly sales summaries for HODs / Ownership
* Review discounts and allowances, ensuring proper authorization and reporting deviations from policies
* Reconcile cash and card transactions, making corrections as needed
* Reconcile BACS receipts and liaise with Front Office and Reservations for timely postings
* Verify FO paid outs, complimentary rooms, rebates, and refunds for authenticity
* Perform month-end closing, ensuring trial balance matches the general ledger
* Reconcile daily credit card transactions with revenues
* Prepare monthly balance sheet reconciliations for review by the Head of Finance
* Respond to customer refund queries
* Reconcile Travel Agency commissions monthly against invoices
* Reconcile Rooms and F&B Service charges and gratuities
* Work closely with Front Office and F&B to ensure accurate postings and resolve discrepancies
* Ensure open PM accounts are resolved and charged daily
* Perform any other ad-hoc duties as assigned by the Head of Finance
Candidate Requirements and Skills
* Minimum 2 years' experience in a similar role, familiar with hotel Income audit policies
* Proficient in hotel PMS and POS systems (Opera, Mews, Lightspeed, Aloha)
* Excellent verbal and written English communication skills
* Strong attention to detail
* Knowledge of accounting and audit procedures
* Understanding of hotel SOPs
* Experience in hotel finance areas such as Accounts Payable, Management Accounts, F&B cost control is beneficial
* Organized, deadline-driven, hardworking, and dedicated with a positive attitude
* Ability to work independently in a fast-paced, pressured environment
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