Avonmouth, Bristol
Full Time
Role Title: Credit Control Administrator – Full Time, 12 month Fixed Term Contract
Purpose of the Role:
Working with the Credit Control Team Leader to collect overdue balances, ensuring company debt levels are kept within targeted parameters and assist with the day to day running of the department.
Reporting to: Credit Control Team Leader
Key Responsibilities:
1. Contacting customers via telephone and email to collect outstanding debts
2. Maintenance of credit control records, ensuring notes and contact details are accurate and up to date at all times
3. Managing a busy portfolio of customers, building relationships to help recover debt and resolve queries
4. Resolve invoice queries with internal teams and external customers and monitoring, to ensure the query is followed through to resolution.
5. Manage internal credit requests for accounts on stop or over their credit limit, that require further work or supply of parts, referring to the relevant authorised person in a timely manner.
6. Processing & reconciliation of