Annual wage £15,000.00 Working week Monday - Friday: 09:00 - 17:30 (breaks to be confirmed) Total hours per week: 37.5 Expected duration 18 Months Possible start date 20 May 2024 Date posted 3 days ago Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000245462 Positions 1 available What you will do in your working day On-the-job training including shadowing. Training guides are available however this will mainly be 1 on 1 training Operations Manager to coach the Apprentice Ensure department emails are monitored, reviewed, categorised and archived Answering calls/emails and dealing with client queries in a professional and helpful manner Adhere to company procedures and policies Develop and complete projects The training you will be getting The Apprenticeship Standard you will be studying is Business Administration – Level 3 The successful candidate will continue their studies with Apprenticeship specialists, at RNN Group both remotely and from one of their campuses, giving you the flexible training and support you need to become an all-rounded and successful Administrator Functional skills in both maths and English if required Level 3 Business Administration qualification upon successful completion of the Apprenticeship What to expect at the end of your apprenticeship Depending on the skills, qualities, and preferences of the apprentice, the successful individual could progress within the business to a more technical role or project management within the team. Millgate has various departments and internal staff are supported if they want to pursue careers within other areas also. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience, Proactive and confident, Thirst for progression Qualifications GCSE or equivalent Maths & English (Grade A-C/9-4) Essential Things to consider This is a very fast paced environment where they are going to be required to be proactive and self-managed. We work on faults as well as processing orders which have specific SLAs our customers expect.