Our company is a leading player in the solar installation and Virtual Power Plant sectors.
We are currently expanding rapidly across the UK and are seeking an experienced Operations Manager to lead our teams.
The successful candidate will have a proven track record of managing cross-functional teams and operational functions in a growth-oriented environment.
* Operational Leadership
* Manage day-to-day activities across sales, installation, and administrative teams.
* Oversee scheduling, logistics, and installation workflows to ensure timely project delivery.
Team Leadership
* Lead, coach, and support office staff, technicians, and subcontractors.
* Conduct team meetings, performance reviews, and training initiatives.
Financial Oversight
* Monitor budgets and cash flow.
* Manage accounts payable and receivable.
* Identify opportunities to reduce costs and increase revenue.
Customer & Sales Support
* Serve as the primary escalation point for customer issues.
* Maintain high levels of customer satisfaction through effective communication.
* Support the sales team with operational planning and delivery coordination.
Strategic Development
* Introduce systems and tools to boost efficiency and profitability.
* Champion continuous improvement across all functions.
Requirements & Qualifications
* Leadership Experience: Demonstrated success in managing cross-functional teams and operational functions.
* Industry Background (Preferred): Experience in solar, renewable energy, or residential services is highly advantageous.
* Organisational & Communication Skills: Strong ability to prioritise, solve problems proactively, and lead with minimal supervision.
* Change Management: Comfortable navigating and driving change in a dynamic business landscape.
* Technology Proficiency: Skilled in using project management software and CRM platforms.
* Driving Licence: A valid UK driver's licence is required for site visits and occasional travel.