Summary
VQ Solutions is seeking a personable individual to join Aurorium as an HR Apprentice. You will support their HR department with administrative tasks, helping to ensure smooth HR operations. This role presents an exciting opportunity for an ambitious individual to embark on a fulfilling HR career.
Wage
£19,500 a year
Training course
HR support (level 3)
Hours
Monday to Friday. Monday and Friday, working from home. Tuesday - Thursday, office-based.
38 hours a week
Start date
Monday 3 November 2025
Duration
1 year
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role Specific Responsibilities:
* Provide administrative support across all HR functions, ensuring accuracy and confidentiality
* Provide administrative support across all HR functions, ensuring accuracy and confidentiality
* Assist with recruitment processes, including posting job adverts, scheduling interviews, and onboarding new starters
* Support payroll by collating and submitting relevant data to the payroll team
* Respond to employee queries regarding HR policies, procedures, and benefits
* Prepare HR-related documentation such as contracts, letters, and reports
* Assist in organising employee engagement initiatives and wellbeing programmes
* Ensure compliance with employment law and internal policies
* Identifies opportunities to automate and/or improve HR & Payroll processes
* To undertake other duties as may be required
Compliance:
* Complies with company Health, Safety, and Environmental policies, procedures and arrangements
* Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
* Acts safely and responsibly at all times
Problem Solving and Innovation:
* Active participation in continuous improvement activities
* Participates in problem-solving
* Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business
* Assists in the training, mentoring and assessment of other team members
* Exercises autonomy and judgement subject to overall direction or guidance
Where you'll work
Rathbone Building
Liverpool Innovation Park Edge Lane
Liverpool
L7 9NJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
VQ SOLUTIONS LTD
Training course
HR support (level 3)
What you'll learn
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
* You will work towards a Level 3 HR Support Apprenticeship, delivered by VQ Solutions
* You will have a dedicated VQ Mentor and will also be supported internally by your manager
* During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
* The best part? All apprenticeship work will be completed during working hours
Requirements
Essential qualifications
GCSE in:
Maths and English (grade Minimum C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Non judgemental
* Microsoft Office
* Drive
* Ability to prioritise
* Determination
Other requirements
Due to the nature of this role, a high level of discretion is both expected and essential.