Branch Office Administrator
đź“Ť Bournemouth
đź’° ÂŁ27,500 per annum
Overview
We’re working with a well-established equipment and construction support business in Bournemouth that is looking to add a Branch Administrator to its friendly and fast-paced team.
This is a predominantly administrative role (circa 80–90%), playing a key part in keeping the branch running smoothly. Alongside this, you’ll occasionally check in with customers to ensure they’ve received a high level of service — this is purely relationship-focused, not sales.
Working Hours
Monday to Friday
8:00am – 5:00pm
The Role
As Branch Administrator, you’ll be central to the day-to-day operations of the branch, supporting both internal teams and customers.
Your responsibilities will include:
* Providing day-to-day administrative support across the branch
* Processing orders and updating internal systems accurately
* Maintaining organised records and handling documentation
* Responding to customer enquiries via phone and email
* Making occasional follow-up calls to customers to check satisfaction levels
* Assisting with scheduling, coordination, and general office duties
* Supporting the wider team with any additional administrative needs
About You
We’re looking for someone dependable, organised, and confident when dealing with customers.
You’ll ideally have:
* Previous experience in an administrative or office-based role
* Strong attention to detail and the ability to manage multiple tasks
* A professional and confident telephone manner
* Good working knowledge of Microsoft Office and general systems
* The ability to thrive in a busy, team-focused environment
* A full UK driving licence and access to your own vehicle (due to location)
What’s on Offer
* Full-time, permanent position
* Monday to Friday schedule – no weekends
* A stable role within a reputable and established company
* Supportive and welcoming team culture
* A varied role combining administration and customer interaction