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Communications & engagement manager

hays-gcj-v4-pd-online
Engagement manager
Posted: 13 August
Offer description

Your newpany

To lead themunications and Engagement function, ensuring alignment of all activities to support the delivery of the priorities, maintaining and further building the reputation, public and employee trust.

Work with services, partners and residents in the delivery of objectives, leading to the development and management ofmunity-based engagement arrangements.
Deliver an effective internal and externalmunications service including media relations, marketing, internalmunications, publications, events,munity and employee engagement and social media management, ensuring genuine opportunities for two-waymunication and maintainingpliance with the law.


Your new role

1. Strategically lead the integratedmunications and Engagement function, ensuring clarity of vision, and effective planning that aligns with priorities and an oue-based approach to the delivery of all activities.
Motivate the team, creating and embedding new ways of working that seek to optimise overall productivity, reduce duplication and make the best use of resources within and outside the team.
2. Lead the team to develop and implement integrated strategic plans, including, but not limited to:
a. Externalmunication and events munications Strategy and C&E Forward Plan)
b. Consultation and engagement (Consultation and Engagement Strategy and Toolkit)
3. Create a rollingmunications and Engagement Forward Plan, aligned to the highest priorities, that includes a regular cadence of targeted publications, high-impactmunication and engagement campaigns, inclusive forums formunity engagement and impactful events.
4. Develop and maintain a regular engagement programme aligned to a refreshedmunity Engagement Framework ensuring appropriate consideration of age, gender, faith, ethnicity, disability, socio-economic profile and other demographics to ensure mechanisms to engage with different and representative sections ofmunities, using abination of face-to-face and other means of creatingmunities of interest for engagement.
5. Maintain up-to-date contact databases for relevantmunity and customer data, working closely with the Assistant Director for Digital, Data and Technology to ensure appropriate alignment with the Digital, Data and Technology Strategy.
6. Take direct responsibility for managingplex or higher-risk delivery within the team, including providing advice and guidance on high-impact reputational matters and media engagement, refreshing media handling protocol, overseeing the safe planning of events, providing relevant advice to members and senior officers, including working effectively with partners.
7. Lead on brand consistency and standards so that all materials produced, events held, and ways of working are of a high quality.
8. Through the team, they manage relationships with statutory and partners, and with the local voluntary andmunity sectors in relation tomunications and engagement.
9. Seek and manage relevant funding opportunities to enable support for the local voluntary andmunity sector, ensuring a clear understanding of the capacity building that is required, and acting as a convenor and enabler of self-sustainingmunity support in the longer term. Specifically, managemissioned activity with appropriate oversight and support.
10. Lead financial and performance management for the team, including taking responsibility for delivering a balanced service budget and for the development, monitoring and reporting on the service’s budget and actions
11. Ensurepliance in relation to health and safety, the localernment publicity code, GDPR
12. Carry out any other duties consistent with the above or which may be considered appropriate in relation to the position.


What you'll get in return

37 hours per week.
Normal office hours are between
Monday to Thursday
-
Friday -

The client operates a flexible working hours scheme.

This post has been identified as an agile worker and the option for hybrid home/office working is applicable.
The determination of the balance of home and office working will be based on the postholder ensuring sufficient visibility is achieved to effectively manage the team and related relationships.

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