Role Summary
Location:
Stellantis &You Vauxhall Croydon
Contract
Permanent Full Time
Salary
Up to £35000 basic salary, OTE £49500
Apply Online Back to results
Assistant Aftersales Manager
We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success
To excel in this role you need to have previous experience working in a busy dealership environment.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Role Benefits
Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included
Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
Pension: Benefit from a generous employer pension contribution of up to 7%.
Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.
Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
Paid sick leave upon completion of Probationary period.
Role Description
Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix.
Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exception customer service.
Adopt new digital systems and processes as part of our digitalisation strategy
Develop the skills, knowledge and career progression of team members.
Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.
Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
Make an impact across the department and whole dealership.
Let's Work Together
Manufacturer owned dealership opportunity.
About Us
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, Leapmotor and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus.
An exciting new opportunity has come up here at our dealership. This is a great opportunity for you to become a key member of our dealership team.
As an Assistant Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service
Apply For This Role Using The Form Below
CV (PDF or Word Format)*
Upload CV
Are you eligible to work in the UK?* Yes No
Do you hold a full driving license?* Yes No
How did you hear about us* Please SelectStellantis &You UK Careers WebsiteIndeedInternal ApplicantEmployee ReferralLinkedInSocial MediaAgencyWord of MouthOther Job BoardReedInautomotiveAdzuna
Other
Name of Employee
Name of Agency
If there's another role you might like, can we reach out to you? Please SelectYesNo
I have read and accept the and Terms and Conditions
For more information about Stellantis &You UK, your rights and how your personal data is processed by us, please read our full Privacy Policy
How would you like to be contacted?
Telephone
Email
SMS
Benefits of a career with Stellantis &You UK
Benefits
We consider Stellantis &You UK to be more than just a workplace; it's a platform for building a successful career. We offer a diverse range of benefits to support your personal well-being:
Company car scheme - up to two vehicles
Highly competitive performance bonus (role dependant)
Up to 7 % Employer Pension Contribution
Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
Exclusive retail discounts - through our Rewards Apps
Enhanced Maternity, Paternity and Adoption Leave
Employee Assistance Program