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Role: IT Business Partner - Technology & Markets (B2B eCommerce Portal)
Hybrid: 1 day a week in London-based office
Rate: £700pd Inside IR35 Via Umbrella
Overview: We are seeking a dynamic Business Partner to act as the bridge between business and technology across 11 international markets, supporting a high-performing B2B eCommerce portal generating over £2.3 billion in revenue. This role is pivotal in enabling market teams to deliver consistent, scalable, and customer-centric digital solutions.
Key Responsibilities:
* Serve as the primary point of contact for regional market teams, supporting production services and identifying areas where technology can add value.
* Build strong relationships with stakeholders across markets to scope future developments and ensure alignment with business needs.
* Drive the rollout of a unified product across all markets, ensuring consistency through templated solutions and scalable frameworks.
* Understand and communicate cultural nuances across regions to support effective collaboration and delivery.
* Manage portal performance and support local portal managers in achieving commercial and customer service goals.
* Collaborate with sales, product, and customer service teams to enhance portal capabilities and drive business outcomes.
* Support proposal writing, stakeholder engagement, and expectation management across diverse geographies.
Ideal Candidate Profile:
* Proven experience in a Business Partner within a technology-led environment.
* Strong stakeholder management and negotiation skills across multi-country operations.
* Background in B2B eCommerce or digital product delivery, ideally with exposure to CRM platforms
* Ability to translate business needs into technical concepts and vice versa.
* Commercially minded with a strong understanding of business and technology alignment
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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