2nd Line IT Support Engineer - Liverpool
A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10 / 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool.
My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role, offering hybrid working
Key Skills required:
* Experience of working at a 2nd line IT support level
* Experience with Windows Server 19 / 2025
* Windows 10 / 11 & M365 experience
* Azure, Entra and Intune experience
* Good working knowledge of support on-prem and configuring hybrid infrastructure environments
* Hyper-V virtualisation
* O365 suite - Exchange Online
* Active Directory, Group Policy (DNS/DHCP)
* VOIP telephony support
* Experience troubleshooting wired and wireless networks - TCP/IP, etc.
Key roles and responsibilities:
* Delivering courteous and expert IT assistance to all personnel.
* Diagnosis and resolution of IT concerns via remote and on-site methods.
* Deployment of desktop/server software and hardware solutions.
* Enhancement and maintenance of the current infrastructure.
* Regular proactive upkeep of server and desktop systems.
* Thorough troubleshooting of user problems.
* Crafting comprehensive support materials.
* Contribution to the routine administration of IT systems.
Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development, if you want to undergo any certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expert level.
Company benefits include:
* Salary up to £34,000
* 25 days annual leave + Bank Holidays, rising with service
* Private healthcare insurance
* Contributory pension scheme
* Hybrid Working
* Plus much more
Apply now to Matthew.Leach @ circlrecruitment.com to join our client's dynamic and friendly team.
Key skills: Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, legal IT, law, visualfiles, exchange, hyper-v, VOIP, IT Support, Service Desk, Liverpool, Warrington, St Helens, Wirral
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