Overview
Join to apply for the Reception Host Leader role at Point A Hotels.
Base pay range information is provided by Queensway Group and Point A Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Queensway and Point A
Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating businesses in the hospitality sector, from coffee shops to hotels, residential property, and a member’s club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club. With our entrepreneurial approach and extensive network, we respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success.
Point A is defined by a mindset of thinking differently and delivering heartfelt hospitality to all our guests, regardless of budget. Since 2017 this approach has helped establish us as a successful hotel brand, and we are looking for fine folk to continue the story.
The Role
We are currently seeking a Reception Host Leader to support our team and guests at Point A Shoreditch. The role’s primary focus is on ensuring every single guest has an unforgettable experience at our hotel.
Key Requirements
* Ability to engage and lead.
* Excellent customer service and problem-solving skills.
* Outstanding communication skills.
* Supporting other teams in the hotel and ensuring effective shift handovers.
* Passion for service and delivering unforgettable experiences to our customers.
* Positive attitude and drive.
* Passion for developing yourself.
* Kindness, honesty and care for the surrounding community.
* Good understanding of the industry and what it takes to be the best.
* Imagination and ability to maximise business potential.
* Confidence to challenge status quo.
Must have right to work in UK and be able to commute to property locations.
We will offer you
* Attractive salary, 40h a week contract.
* Queensway Reward & Recognition Scheme
* Annual Awards Ceremony in London
* Fun, friendly, and supportive work environment
* Professional development and career progression
* Career opportunities across the group including coffee houses and support office
* Great team building initiatives and social events
* Friends and Family Rates at all our properties
* 33 days of annual leave
Salary: £29,432 per annum
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Restaurants
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