Overview
We are seeking a dedicated and experienced Team Leader to join our dynamic team. The ideal candidate will possess a strong background in the hospitality industry, with a focus on food preparation and culinary excellence. As a Team Leader, you will be responsible for supervising and managing a team, ensuring high standards of food safety and quality while fostering a positive work environment. Hours start off as around 16 per week but this will increase once training is complete and depending on time of year.
Responsibilities
* Supervise daily operations within the kitchen or restaurant setting, ensuring efficient food production and service.
* Lead and motivate team members to achieve operational goals and deliver exceptional customer service.
* Oversee food preparation and cooking processes, ensuring adherence to recipes and presentation standards.
* Maintain high standards of food safety and hygiene in accordance with regulations.
* Conduct training for new staff on culinary techniques, food safety practices, and customer service protocols.
* Manage inventory levels, including ordering supplies as needed to maintain kitchen efficiency.
* Collaborate with management to develop menus that reflect seasonal ingredients and customer preferences.
* Provide support in serving customers during peak hours to ensure smooth operations.
Skills
* Proven supervisory experience within a restaurant or hospitality environment.
* Strong leadership skills with the ability to inspire and manage a diverse team effectively.
* Extensive culinary experience with knowledge of food preparation techniques and cooking methods.
* Familiarity with food safety regulations and best practices in food production.
* Excellent communication skills, both verbal and written, to interact effectively with team members and customers.
* Previous experience in serving or barista roles is advantageous.
* A passion for hospitality and delivering outstanding customer experiences is essential. Join us as we strive for excellence in service and culinary quality, making every dining experience memorable for our guests
Kaspa's Desserts offers amazing hot and cold desserts, from delicious milkshakes and sundaes to indulgent waffles and crepes. Kaspa's Desserts love to give the nation a sweet treat that they deserve - our restaurants offer high quality desserts and great customer experience.
Kaspa's Desserts is the UK's leading Dessert Restaurant winning Deliveroo Awards in 2019, 2020 and finalist in 2021. We serve an inspiring range of American Waffles, Crepes, Sundaes, Milkshakes, gelato Ice cream, Coffee, Cakes and an amazing range of Puddings.
We are searching for a Team Leader to join our Kaspa's family in Lincoln You will work with the manager and the rest of the team to offer great food and customer service so you should be energetic, friendly, and reliable, and be able to work well as part of a team. As a supervisor, you must demonstrate the ability to cope under pressure and be able to multi-task with ease. You should be fully flexible (be able to work up until midnight), but most importantly, be able to work on weekends and during holidays. Full training will be provided.
As a supervisor, you will work alongside the managers to help develop a strong team, drive sales and provide great customer service.
You must be able to demonstrate that you are organised, reliable and able to assume responsibility for the business in the absence of the Manager. as well as have great communication skills. As a member of a Kaspa's Management team, you will have an outgoing, fun personality, able to motivate and lead your team to be the best Dessert Restaurant in town.
This is a permanent position which involve working shifts over a 7-day operation and during evenings, so flexibility will be required
Team Leader/Supervisor responsibilities:
Daily management duties that include opening and closing of the business, cash handling and completing all required paperwork. Maintaining and implementing Health and Safety measures on shift and in the Manager's absence. Training and coaching team to a high level to ensure consistent quality desserts and beverages are delivered to all Guests according to recipe and presentation standards. Being the face of the business and ensuring that every Guest has a superb service experience every time, Leading the team to drive sales whilst being cost aware and minimising waste. Being very hands on and supportive at all times. Previous experience preferred but not essential as full training will be given.
Team Leader/Supervisor Benefits:
A fun, vibrant working environment with plenty of variety and challenge A competitive rate of pay. Lots of opportunity for development as we continue our planned growth throughout the UK and beyond
Job Types: Part-time, Permanent
Pay: £12.00-£13.00 per hour
Expected hours: 16 – 20 per week
Benefits:
* Company pension
* Employee discount
Application question(s):
* Which days and times are you available to work?
* This role will include working most weekends and late finishes of 11pm. Is this a problem? (Please note that applicants that are unable to commit to working these hours will not be considered for the role)
Experience:
* Supervising: 1 year (preferred)
Location:
* Braintree CM7 1JX (preferred)
Work Location: In person