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Job Title: Manager (All Levels) - Baldock, Hertfordshire
Location: Baldock, Hertfordshire
Job Category: Other
EU Work Permit Required: Yes
Job Details
Reference: bf02b7c31e63
Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
Duties and Responsibilities:
* Oversee and manage all areas of the German Doner Kebab Restaurant.
* Ensure guest service exceeds company standards and maintains high guest satisfaction.
* Respond efficiently to guest complaints and resolve issues promptly.
* Enforce high quality of products served.
* Organize and supervise shifts to ensure team and guest satisfaction.
* Train and develop staff through organized training and ongoing feedback.
* Appraise team performance and provide formal feedback.
* Estimate consumption, forecast requirements, and maintain stock inventory.
* Ensure compliance with food safety and health & safety regulations.
* Control costs and minimize waste to maximize profitability.
* Promote and publicize the GDK brand.
* Nurture a positive working environment and lead by example.
* Monitor restaurant operations and initiate corrective actions.
* Serve as duty manager on a rotation basis.
* Lead financial areas including sales growth, cost management, and profit growth.
* Analyze and plan sales levels and profitability.
* Organize marketing activities like promotional events and discounts.
* Prepare reports on shift/week activities including control and sales.
* Create and execute plans for sales, profit, and staff development.
* Set budgets and coordinate restaurant operations during shifts.
* Manage team welfare and provide regular feedback.
* Ensure employees adhere to uniform standards.
* Meet and greet guests and organize reservations.
* Supervise shifts of kitchen, dining, and counter teams.
* Maintain high standards of quality control, hygiene, and safety.
* Check stock levels, order supplies, and manage cash drawers.
* Assist in various restaurant areas as needed.
* Encourage teamwork, cooperation, and a positive work environment.
* Complete daily reports at shift end.
* Attend training and meetings as required.
* Perform other duties as assigned by the Operations Manager.
* Ensure restaurant security and proper stock management.
* Collaborate with supervisors on stock deliveries and records.
* Maintain the PMC system and monitor stock areas.
* Ensure stock control and budget adherence.
* Greet customers and monitor staff training.
* Lead in maintaining food quality standards.
* Support colleagues during peak times and operational duties.
* Promote professional grooming and legal compliance.
* Maintain a high standard of food safety and hygiene, including scores on the doors 5 stars.
Business Relationships
* Team members and Supervisors
* Store Management Team
* GDK personnel
* Store Franchisee
Qualifications
A qualified candidate should have excellent communication skills and be a team player. The following qualities and skills are preferred:
* Proven experience as a Restaurant Manager
* Experience in customer service management
* Extensive food knowledge
* Proficiency in English
* Computer literacy and familiarity with management software
* Strong leadership and motivational skills
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