Assistant Accommodation Manager
Central Portsmouth
Temp
IMMEDIATE START
Overview
We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team.
This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support.
Key Responsibilities
* Provide a welcoming, professional front-of-house reception service
* Respond promptly and professionally to enquiries from prospective students, parents, and university partners
* Support the coordination of property viewings, open days, and resident engagement activities
* Welcome and assist visitors, contractors, and external stakeholders on site
* Assist with tenancy administration, including deposit processing and contract preparation
* Support student allocation processes and the preparation of tenancy agreements
* Monitor rent accounts and assist with arrears management where required
* Maintain accurate records, databases, and general office communications
* Liaise with the Facilities team to ensure maintenance issues are resolved efficiently
* Support student move-in and move-out processes
* Assist the Accommodation Manager in maintaining Health & Safety compliance across the site
About You
* Experience in property management, residential lettings, or student accommodation
* Strong communication and interpersonal skills with a customer-focused approach
* Highly organised with the ability to manage multiple priorities effectively
* Proactive, self-motivated, and able to adapt in a fast-paced environment
* Confident IT user with experience in Microsoft Office and CRM or database systems
* Flexible to work occasional weekends during peak periods such as open days and student arrivals
APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION