Location: Hounslow, England, United Kingdom
Summary
Reporting to the Director of EMEA Programs, the Manager of Field Projects and Operations is responsible for overseeing the installation and maintenance of baggage check systems at Heathrow Airport. The role involves leading a team of technicians to ensure successful project execution and asset integration, fostering a collaborative team environment, and maintaining comprehensive documentation. Coordination with various stakeholders is essential to ensure seamless integration and compliance with quality standards.
Why should you join the Analogic team?
At Analogic, we work together to create life‑changing technology. We value your unique skills and abilities and invite you to join our team in supplying transportation security professionals with leading‑edge aviation security screening equipment and health care workers with high‑tech medical products. We offer a competitive compensation and benefits program, and an opportunity to grow with us! To learn more about our culture, mission and vision please visit www.analogic.com
Your Primary Responsibilities
* Manage a small team (3–5) of technicians for baggage system installation and maintenance at Heathrow Airport, overseeing on‑site activities and asset integration.
* Lead technical support functions, including installation, commissioning, and upgrades, ensuring effective team management.
* Foster a collaborative team environment, mentoring technicians for professional growth and high performance.
* Oversee service operations to exceed SLAs and enhance customer satisfaction, reporting on spares, response times, and system availability.
* Maintain technical and non‑technical documentation throughout the project lifecycle.
* Develop work plans with scope, schedules, and cost estimates, coordinating for successful project execution.
* Coordinate activities and schedules with stakeholders for seamless project integration.
* Prepare method statements and risk assessments for safe project outcomes.
* Ensure compliance with company procedures and maintain QA documentation.
* Gather technical information from Analogic US to support the project.
* Deliver reports to Analogic functional units as needed.
* Maintain logs of equipment configurations and software versions.
* Perform special tasks as required.
Skills And Ability
* Strong organizational skills with a track record of team management and development.
* Excellent communication skills in English, both verbal and written.
* Effective interaction with diverse customer groups and personnel at various organizational levels.
* Ability to work autonomously while maintaining regular communications with customers/end‑user stakeholders, company management, engineering, product support, and field service personnel, as required.
* Must pass a criminal background check, drug test and credit check.
* Must have a valid driver’s license, dependable transportation and passport for international travel.
* Ability to obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and local regulations.
* Ability to obtain and maintain the necessary public trust security clearance and be authorized to access and handle Sensitive Security Information (SSI).
* Due to contractual obligations, UK citizenship or permanent residency is required for this position.
* Must be able to work variable hours as required by business needs.
* An element of manual handling will be required.
* Must be within commutable distance to Heathrow Airport.
Education / Experience
* Degree in a relevant technical field or 5+ years in an X‑ray or baggage related environment.
* Experience with OEMs in aviation security.
* Experience with X‑ray systems and BHS integration.
* Proven experience in high‑reliability, mission‑critical environments.
* Basic knowledge of cybersecurity, Linux commands, and PLC coding.
* Foundational IT and networking skills.
To learn more about our culture please visit: https://www.analogic.com/careers/
Follow us on LinkedIn: https://www.linkedin.com/company/analogic/
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Security and Investigations
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