Job overview
Broadmoor Hospital
Crowthorne, Berkshire
Bank Band 3 Healthcare Facilitator
We are looking for enthusiastic and highly experienced Band 3 Health Care Facilitators to join our team and help us to provide the highest quality care to meet the therapeutic needs of our patients during this time.
The post-holder will be responsible for contributing to healthcare under the supervision of a registered member of staff providing a recovery focused approach to physical, psychological, social, recreational and spiritual care to service users.
The post-holder will carry out duties as designated by the nurse in charge and report on the patient’s condition. They will maintain the orderliness, hygiene and safety of the ward environment and will be required to undertake routine clerical duties.
Benefits and career development:
We will provide you with first class supervision and the opportunity for personal professional development and further career opportunities for professional development.
If you are shortlisted, you will be invited to an assessment and interview day. If you are successful, we will make you a job offer on the same day.
Main duties of the job
To establish and maintain communication with service users, carers and staff about routine and daily activities, overcoming any differences in communication between the people involved.
To contribute to own personal development and provide information to others to help their development.
To mentor and maintain own and others’ health, safety and security and of self and others.
To make changes to own practice and offer suggestions for improving service.
To maintain the quality of own work.
To promote people’s equality, diversity and rights.
To undertake routine assessment tasks related to individuals’ care needs.
To assist in delivering programmes of care to meet individuals’ care needs.
To participate in team working with other individuals and groups.
To monitor and maintain physical resources on the ward.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications and Training
Essential criteria
1. Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
2. NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrable experience/development.
Desirable criteria
3. Care Certificate
Experience
Essential criteria
4. Experience of working with individuals who have experienced mental illness in a residential, community or in-patient care setting
5. Previous experience of working in a Health or Social Care setting in a paid or voluntary position.
6. To be knowledgeable/understanding about factors that cause/impact of mental health problems and associated interventions
7. Evidence of caring and/or demonstrable interest in working within a care setting
8. Evidence of compassion and basic kindness
9. Courage – having the honesty and integrity to report mistakes
Desirable criteria
10. Ability to demonstrate procedures/competencies to others
Knowledge
Essential criteria
11. Excellent verbal and written communication skill
12. Able to work on own initiative
13. Able to participate and work as part of a team
14. Demonstrate well developed interpersonal skills
15. Basic computer skills, ability to use ‘word’ programmes and input data accurately.
16. Clear personal and professional boundaries
17. Ability and willingness to undertake training to increase competency level
18. Knowledge of equality and diversity and rights
19. Motivation and commitment
Desirable criteria
20. Knowledge/understanding of: Safeguarding, Recovery approach, The key sections of the Mental Health Act, Service user involvement, Risk management
Personal Qualities
Essential criteria
21. Thoughtful and reflective
22. Ability to actively listen and observe
23. Ability to demonstrate the Trust Values, Togetherness, Caring, Excellence and Responsibility
24. Thoughtful and reflective
25. Ability to demonstrate emotional resilience and appropriate coping skills
26. Ability to undertake the required PMVA teamwork training