NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. We are currently seeking to recruit a Cafe Supervisor to join our team in the Belford Hospital. This post will be based in the Hospital, promoting and merchandising our new retail offer, serving fresh baked goods, beverages to our colleagues, patients and visitors, ensuring high standards of service of a quality retail offer and to provide an exceptional customer service experience. As a Cafe Supervisor, you will supervise the dining room, café and vending rooms within the Rural General Hospital that you are based. You will have the tenacity to deal with very high volumes whilst still maintaining the quality and service standards. You will have the proven capacity to manage a team, motivating them and leading by example with a ‘can do’ attitude. You will ensure that our customers will receive prompt service, quality beverages and products and ensure that the team will deliver a friendly and clean atmosphere. You will have an understanding of business management including stock and cost control. The successful candidate will also be responsible for ensuring high standards of service and cleanliness are maintained in line with local infection control policies, Covid 19 guidance and maintaining compliance with the NHS Scotland National Cleaning Services Specification, and Waste Regulations. You may be required to cover, when needed, a hospitality role when functions are planned, out with business hours and hospitality support is required in other NHS Sites, in North West Highland. You will meet specified cleaning schedules, and promote and maintain high standards of cleanliness within the environment. Catering duties will include preparation, presentation and merchandising of retail products which may include a range of freshly prepared seasonal retail products. This is a full-time post, being available to provide a service during business hours on week days, available Monday to Friday. We offer a full comprehensive induction and training package. Informal enquiries to: Roslyn Maclean, Facilities Manager North West Highland, tel: 07890 910844 or email: roslyn.maclean@nhs.scot or Jacqueline Green, Facilities Support Manager, tel: 07815 656318 or email: jacqueline.green4@nhs.scot This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS) for this role. ADDITIONAL INFORMATION FOR CANDIDATES You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes Posts close at midnight on the indicated date For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values. Care and compassion Dignity and respect Openness, honesty and responsibility Quality and teamwork