Surveying Administrator
SRVO – hybrid role: Sheffield/Remote. Salary £27,000–£30,000, depending on experience.
Role Overview
As a Surveying Administrator, you will provide hands‑on support to the surveying team and wider business – keeping projects on track, clients well‑served, and processes running efficiently.
Responsibilities
* Answer calls and enquiries, produce proposals and reports, resolve client queries.
* Manage and update the CRM system – create opportunities, projects, invoices, and ensure data accuracy.
* Coordinate inspection schedules and diary management for the surveying team.
* Track and follow up on quotations to support forecasting and business development.
* Prepare data and reports to support senior management decision‑making.
* Identify process improvements and help implement them.
* Support the QA director and consultant with ISO 9001:2015 quality system administration and compliance monitoring.
Success Criteria
* Clients receive accurate, timely responses and feel well looked after.
* The CRM is accurate, up‑to‑date and a reliable source of information for the team.
* Surveyors can focus on their work because the admin around them runs smoothly.
* You proactively spot issues, suggest improvements, and follow through on actions.
* The quality system is maintained to a high standard and audit‑ready at all times.
Qualifications & Experience
* Solid administrative experience with a focus on accuracy and quality.
* Confident managing a varied workload and working to tight deadlines.
* Clear and professional communication with clients and colleagues.
* Takes initiative and looks for ways to improve processes.
* Comfortable working independently and collaboratively as part of a team.
* Experience with a CRM or sales‑management system.
* Background in property management, building surveying, or a similar professional services environment.
* Experience assisting with business development or managing client relationships.
* Ability to work with data and produce useful analysis and reporting.
* Familiarity with ISO 9001:2015 quality system administration or a relevant qualification.
Benefits
* 25 days holiday plus bank holidays.
* Hybrid working – remote with regular Monday attendance at the Sheffield office.
* Pension scheme and employee assistance programme.
* Private medical insurance, life assurance and enhanced family leave.
* Training and professional development opportunities.
* Discounts across travel, retail, fitness and entertainment.
* 37.5 hours per week, Monday to Friday.
Location & Work Mode
Hybrid – primarily remote with a regular Monday in the Sheffield office.
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