Overview
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Casual Night Porter, you’ll be in the heart of the hotel, supporting your Head of Department and keeping things running smoothly. You’ll be part of a vibrant team, maximising guest satisfaction by delivering excellent guest care at all times. You’ll interact with guests at welcome and departure, shape their experience by getting involved in the kitchen to prepare room service orders, set Meeting & Event Rooms, and keep the hotel clean.
Responsibilities
* Interact with guests at welcome and departure and deliver high-quality guest care.
* Assist in the Kitchen to prepare room service orders and help set Meeting & Event Rooms.
* Keep the hotel clean and well-presented for guests.
* Be responsible for safety and security as part of the Night team.
* Carry out regular Fire Walks each night.
* Set out ambient breakfast items in the morning so it looks great.
Perks
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company-wide recognition scheme with vouchers for high street shops.
* Meals on duty.
* Talent referral scheme with a bonus for referrals.
* Regular team events and Employee Awards Celebration.
* Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
* Ongoing job-related training programmes with progression paths.
Ideal Night Porter
* Be yourself and work as part of the Night team to ensure hotel safety and guest security.
* Carry out required safety procedures and maintain attention to detail in tasks such as breakfast setup.
About Leonardo Hotels
Our story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and we continue to grow with plans for major expansion. We value personality and have core values: Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each team member is valued and respected. Careers offer customer interaction, variety, and a fun, friendly working environment. We host summer barbecues, Christmas parties, Thank You Week, and birthday celebrations. We offer employee discounts on overnight stays and the Leo Points rewards system.
About Leonardo Hotel Exeter: This contemporary hotel is 0.6 miles from Exeter Cathedral and 1.3 miles from Exeter St Davids railway station. Rooms include free Wi-Fi, flat-screen TVs, desks, and tea/coffee making facilities. The property has a restaurant, a bar, a coffee shop, and 7 meeting rooms.
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