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Aquatics quality coordinator

Havant
Horizon Leisure Centres
Quality coordinator
€20,118 a year
Posted: 22 April
Offer description

Job title

Aquatics Quality Coordinator


Hours, Location & Salary

Hours: 25 hours per week

Location: Havant and Waterlooville

Salary: £20,118.60


Overview

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? This role offers the opportunity to join a team that empowers colleagues to unlock their full potential with Horizon.


The Trust

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and local community. Our mission is to support and inspire local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.


The Role

We are looking for an Aquatics Quality Coordinator to help transform our business from good to great. This is a key team role during an exciting period of growth and development.


What does the role involve?

* Lead the development and maintenance of high-quality swim teaching standards across all aquatics programmes.
* Mentor and support swim teachers to improve teaching practice, confidence, and programme delivery.
* Support customers with performance-related queries by delivering clear, timely updates.
* Provide swim lesson cover where required to support programme continuity.


The team

You’ll be working within our Swim Team alongside the Swim Coordinator and Aquatic Development Manager.


Your responsibilities

* Ensure learn-to-swim programmes are delivered in line with national governing body frameworks and best practice guidance.
* Conduct regular lesson observations to monitor teaching quality and provide constructive feedback to swim teachers.
* Identify training needs and support the professional development of swim teachers.
* Assist with the onboarding and practical induction of new swim teachers.
* Work with the Aquatics Coordinator to ensure programme delivery maintains consistent teaching standards across all sites.
* Support the Aquatics Development Manager in reviewing programme structure, progression pathways, and curriculum delivery.
* Monitor participant progression to ensure swimmers are progressing appropriately through the programme stages.
* Review lesson plans, teaching resources, and delivery methods to ensure they support effective learning outcomes.
* Support the implementation of quality assurance processes and continuous improvement initiatives within aquatics programmes.
* Ensure aquatics programmes operate in line with safeguarding, health and safety, and organisational policies.
* Support teachers with behaviour management, inclusion strategies, and adapting lessons to meet individual swimmer needs.
* Assist with resolving customer queries relating to swimmer progression, lesson delivery, and teaching quality.
* Understanding and utilising our system software (e.g., CoursePro and Legend).


Your experience/qualifications

* A passion for swimming and experience of working with children and adults.
* Delivering swim lessons to a variety of abilities and ages, including junior, adult and school swimming.
* Team player with a positive, can-do attitude.
* Ambition for continuous professional development.
* Experience in mentorship and staff development.
* Availability to work unsocial hours including evenings, weekends and bank holidays.
* Level 2 teaching certificate – Swim England, STA or ASA.
* Life saver qualification – Desirable
* Safeguarding – Desirable
* Parent & Child Qualification – Desirable


Your skills/competencies

* Strong understanding of learn-to-swim frameworks such as Swim England standards.
* Ability to observe, assess, and improve teaching practice.
* Knowledge of progression pathways (from beginner to advanced swimmers).
* Confidence in delivering high-quality demonstrations and feedback.
* Ability to work unsupervised as well as part of a team.
* Reliable, committed and conscientious.
* Motivated, approachable, open to new ideas and embracing change.
* Excellent team player.


What you can expect from us

* A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
* Support from the wider team with knowledge and experience to help you succeed.
* Variety; no two days are the same.
* An environment that encourages innovation and free thinking, surrounded by dynamic, empowered individuals.


Benefits

* Free access to our award-winning gym’s and exercise classes for you and a +1
* Employee discounts and wellbeing platform
* Healthcare Cash plan
* Free 24/7 access to GPs using our SmartHealth plan
* Employee Assistance Programme - support for when you need it most
* 23 days annual leave + 8 days bank holiday
* Internal recognition schemes
* Opportunities for training, development and progression
* Free onsite parking - subject to availability
* Hybrid and family friendly policies
* Generous company sick pay scheme
* Employee referral scheme
* Company pension scheme
* Death in service benefit
* And much more....


Interview Process

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role. The successful candidate will be subject to an Enhanced DBS check. There may be times when a vacancy closes early due to volume of applications.

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