Your newpany
You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe amodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible oues.
Your new role
As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported amodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include:
1. Managing a caseload of clients and delivering holistic, trauma-informed support
2. Conducting risk and needs assessments, safety planning and ongoing case reviews
3. Supporting service users to access their rights, entitlements and external services ( health, housing, legal and wellbeing support)
4. Advocating for clients within the National Referral Mechanism and wider support systems
5. Maintaining a safe and secure amodation environment, including health and safetypliance
6. Supporting clients with move-in, integration, daily living, and move-on planning
7. Working collaboratively with multi-agency partners to achieve positive oues
8. Accurately recording casework and maintainingpliance with safeguarding and organisational standards
This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manageplex and often challenging situations.
What you'll need to succeed
To be successful in this role, you will bring:
9. Experience working with vulnerable adults and/or families in a support setting
10. Strong understanding of safeguarding, risk assessment and trauma-informed practice
11. Knowledge of modern slavery, human trafficking, or related areas ( domestic abuse, homelessness, asylum support)
12. Ability to manageplex caseloads and work to deadlines and performance targets
13. Excellent interpersonal andmunication skills, with the ability to build trust and rapport
14. Experience working collaboratively with external agencies and stakeholders
15. Strong organisational skills and the ability to prioritise in a demanding environment
You will also demonstrate resilience, empathy and a genuinemitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010.
What you'll get in return
In return, you will receivepetitive benefits package and the opportunity to make a genuine difference in people’s lives, including:
16. Salary of £25,287 – £27,993 (dependent on experience)
17. 25 days annual leave (plus bank holidays), increasing with service
18. Additional wellbeing day and annual leave purchase scheme
19. Mileage allowance for travel
20. Pension contribution (5% employer)
21. Access to training, development and clinical supervision
22. Employee Assistance Programme
23. Regular team away days and a supportive working environment
You will also gain invaluable experience working within a specialist service, contributing to life-changing oues for vulnerable individuals.