Job Description
Senior Housing Officer (known as Neighbourhood Services Manager) - Fixed Term - 11 Months
Salary£33,651
LocationOldham
Temporary,Full Time
As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods.
Although this post is fixed term, due to acquiringa number of new sites, there may bethe opportunity for a permanentrole within our Neighbourhoods Team.
What youll be doing
1. Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.
2. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment.
3. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business.
4. Undertak...