Job Description
Our ideal candidate will possess excellent communication skills, with the ability to build strong relationships with patients and work effectively with ophthalmic professionals. They will be confident in their ability to provide a 5-star service, making our patients feel comfortable and relaxed throughout their journey.
A typical day will involve performing diagnostic eye scans, maintaining patient records, and arranging affordable finance options. The successful candidate will also be responsible for scheduling patients' consultations and surgeries with our optometrists and surgeons.
* Building rapport with patients
* Providing accurate information to the optometrist
* Maintaining up-to-date patient records
* Scheduling appointments and surgeries
Responsibilities
The Patient Advisor will have a range of duties, including:
* Working with patients to understand their needs and preferences
* Confidently communicating with patients and ophthalmic professionals
* Ensuring a smooth patient journey
Benefits
We offer a range of benefits to support our employees in their roles, including:
* An industry leading salary and bonus potential
* State of the art working environments
* Generous annual leave and pension scheme
* Ongoing training and development opportunities
Requirements
To succeed in this role, you will need to demonstrate:
* Excellent written and verbal communication skills
* Strong negotiation and organisational skills
* Ability to work with and without supervision
* Commercial awareness and customer service skills
If you believe you have the skills and attributes required for this role, we would love to hear from you.