With the fast growth in our Cyber Security division we are delighted to introduce a new role: Cyber Security Services Manager. Management and organisation will be key in this role so we are looking for candidates who will bring:
Leadership & Soft Skills:
* Strong leadership and team management abilities.
* Excellent problem-solving and decision-making skills.
* Strong communication and stakeholder management skills, able to engage both technical and non-technical audiences.
* Ability to manage multiple client projects simultaneously and prioritise effectively.
Technical Skills:
* 5+ years of experience in cybersecurity, with at least 2+ years in a management role.
* Strong knowledge of cybersecurity frameworks and regulations (ISO 27001, NIST, Cyber Essentials, GDPR, etc.).
* Experience in cybersecurity service delivery, such as penetration testing, risk assessments, compliance consulting, or managed security services.
* Familiarity with security tools (MDR, EDR, vulnerability scanners, firewalls, etc.).
* Understanding of cloud security (Azure is mandatory) and modern security best practices.
The following certifications are beneficial though not mandatory:
* CISSP (Certified Information Systems Security Professional)
* CISM (Certified Information Security Manager)
* CEH (Certified Ethical Hacker) or OSCP (Offensive Security Certified Professional)
Responsibilities
The role itself will require flexibility and an ability to multi-skill across these key areas:
* Manage a team of cybersecurity consultants, analysts, and technical staff.
* Act as the escalation point for complex security issues and junior team members.
* Monitor team performance, productivity, and service quality.
* Provide mentorship, training, and professional development opportunities for team members.
* Allocate resources effectively across different projects and engagements.
Service Delivery & Client Management:
* Oversee the delivery of cybersecurity services, including penetration testing, compliance assessments (Cyber Essentials, ISO 27001), cloud security, vulnerability management, and security consulting.
* Ensure all client projects are delivered on time, within scope, and meet high-quality standards.
* Work closely with clients to understand their security needs and ensure excellent service.
* Handle service-related escalations and ensure quick resolutions.
Process & Service Improvement:
* Develop, refine, and standardise service delivery processes to ensure consistency and efficiency.
* Implement and maintain best practices for cybersecurity consulting and managed security services.
* Ensure compliance with Cyber Essentials, ISO 27001, NIST, GDPR, and other relevant security frameworks.
* Monitor and improve internal KPIs and SLAs for service performance.
Business & Strategy Support:
* Work closely with the leadership team to align cybersecurity services with business objectives.
* Identify opportunities to expand services or improve efficiency.
* Assist with pre-sales efforts, providing technical insights for proposals and client meetings.
* Keep up to date with emerging cybersecurity trends, threats, and regulatory changes.
* Manage relationships with third-party security vendors, partners, and suppliers.
* Evaluate and recommend security tools and solutions to improve service delivery.
* Ensure tools and technologies used in assessments and security operations remain effective.
Do you meet the skills identified at the top of this advert? Does the variety spark interest - then apply with a full CV.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
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