Sales Advisor - 8 hour Permanent Contract
We have a brilliant opportunity for a Part Time Sales Advisor on a 8 hour permanent contract to join the team in our beautiful shop in Mumbles.
Company background: Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business, but never losing touch of our roots. Our passion for well‑crafted clothing, exemplary customer service and connection to our local communities drives everything we do. As we continue to grow, we focus on delivering excellence across every touchpoint, whether that is at our warehouse, in store or through our customer service channels, building a team that shares our values. Each employee plays a part in the success of Seasalt, evidenced by our Drapers Award win for “Best Place to Work”.
Responsibilities
* Deliver an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
* Recommend additional services and solutions to customers to drive sales and gather customer data.
* Actively drive sales across channels by introducing customers to our website, using it as a selling tool and supporting the processing of online orders.
* Have a first‑point resolution approach to any customer issues or feedback and actively seek out solutions for the benefit of the customer.
* Support the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
* Help implement store visual merchandising, window standards and guidelines and utilise all product, categories, and bestseller information to maximise commercial opportunities within the store.
* Maintain a flexible approach to work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards.
Skills & Qualifications
Your high standards of customer service will be really important to you and are extremely valued in this role. The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like‑minded people. Effectively communicating both with your team and our customers will come naturally. The commitment you have to your work is evident and you enjoy seeing the results of this. Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Benefits
* Hourly rate: £12.60
* 31 days (full‑time equivalent) paid annual leave, increasing with length of service
* Uniform allowance
* Attractive 50% employee discount
* Health Cash Plan scheme to cover everyday health expenses plus virtual mental health support
* Free access to an Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling
* Flexible benefits scheme to personalise your benefits package
* Enhanced family leave policies
* Pension Scheme with generous 7% employer contributions
* Life assurance programme
* Learning and Development opportunities
* Do Good Things with two days per year paid volunteering opportunities
* Employee networks to develop and provide support to our people, including the Inclusion Network
* Hundreds of savings on top retailers and gym memberships through our discount hub
Inclusivity Statement
We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives—diversity of thought helps us to grow. Please apply if this is a role that would excite you to come to work every day. We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk.
Please note we are unable to accept CVs and applications over email. Closing date for applications is 24/10.
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