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Practice manager

Oxford
Grove Lodge Veterinary Group
Practice manager
Posted: 6h ago
Offer description

We have an exciting opportunity for a Practice Manager to join our Medivet Carterton and Eynsham practices.

If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.

As the Practice Manager, you will take on a key leadership role in the practice, with responsibility for the day-to-day operations, team development, and overall management.

In this role, you will play a pivotal part in shaping the success and growth of the practice. You will have the opportunity to make a positive impact on the lives of our patients, clients, and team members, while ensuring a happy work environment and a healthy work-life balance for all staff.

This role is part-time, 27 hours per week, with flexibility in hours and shift patterns between Carterton and Eynsham.

If you would like to discuss this role further, please contact Carlie at: carlie.smith@medivet.co.uk


Key Benefits

* Health cash plan from day one (covering dental, physio, and optical services) with 24/7 Private GP Service.
* Life Assurance 3 x salary.
* Access to 24-hour counselling by phone or in person.
* 5 weeks’ annual leave plus Bank Holidays, rising to 6 with length of service.
* An additional ‘Day for You’, a paid day’s leave for personal use.
* Interest-free Season Ticket Loan.
* Cycle to Work scheme.
* Discounts on Medivet products and services.


Role Accountabilities

At Medivet, exceptional care is at the heart of everything we do. Your responsibilities include:

* Delivering exceptional client care, monitoring feedback, and implementing improvements.
* Working with the Lead Vet and Regional Operations Director to maximize performance, focusing on KPIs, capacity, and cost management.
* Ensuring compliance with regulations and conducting audits to share best practices.
* Managing practice rotas to ensure optimal service and utilization of clinical skills.
* Recruiting, onboarding, and engaging team members to promote retention and success.
* Promoting the practice through community events and other channels.


Skills and Experience

* Experience in practice environments, ideally veterinary, GP, or dental.
* Understanding of exceptional care and client experience.
* Knowledge of regulatory compliance and process management.
* Proven ability to drive performance through financial management and marketing.
* Resource planning experience.
* Coaching and influencing skills to motivate colleagues.
* Proficiency in Microsoft Office and good numeracy and analytical skills.
* Leadership experience in managing teams.


About Us

Medivet is a leading veterinary care provider across the UK, with practices including 24-hour centres and referral hospitals, and a growing presence in France, Germany, and Spain.

We support a large, connected community of colleagues committed to providing exceptional care. Being part of Medivet means working in a forward-thinking, caring environment with top-tier equipment and treatment options. Join us and be part of our exciting future.

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