Role
HGV Technician at Hartshorne Group
Location
Stoke on Trent
Overview
The Hartshorne Group is a leading commercial vehicle distributor offering full parts and service facilities for Volvo Truck & Bus, as well as new and used sales and related services. We are recruiting HGV Technicians to join our team in Potteries with day and night shifts available.
Responsibilities
* Fault diagnosis, servicing, and repairs in line with Volvo’s standards.
* Accurate completion of documentation, including repair orders, service reports, and production cards.
* Work under pressure, actively seek solutions to technical challenges, and maintain excellent customer service through clear communication.
Shifts
* Day Shift (Alternate weeks): Week One 06:00–14:00, Week Two 14:00–22:00; Alternate Saturday mornings; Call-out rota.
* Night Shift (Alternate weeks): Monday–Thursday or Tuesday–Friday (10-hour shift).
Requirements
* City & Guilds part 1 & 2 / BTEC / IMI in motor vehicle management, or equivalent practical experience in the commercial vehicle industry.
* HGV licence is advantageous but not essential.
Benefits
* Fully equipped workshop.
* Excellent contributory pension scheme.
* Holidays increase with length of service.
* In-house and Volvo product training program.
* Rewards gateway platform for scheme members.
* Comprehensive healthcare cash plan for healthcare costs.
The Hartshorne Group is committed to excellent customer service and to the well-being and development of its staff.
Employment type
* Full-time
Seniority level
* Entry level
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