Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you'll do more than just a job - you'll help enable life-changing science. As part of a global organization with $40 billion in revenue and the largest R&D investment in the industry, we empower our people to think big, perform at their best, and make meaningful contributions to a healthier, cleaner, and safer world. About Fisher Clinical Services Fisher Clinical Services, part of Thermo Fisher Scientific, is driven by an unwavering commitment to service, science, and process engineering. For more than 27 years, we've supported clinical trials worldwide by delivering reliable, high-quality packaging and distribution solutions. Our success is powered by people - individuals with strong ethics, deep expertise, and a passion for quality. From planning and packaging to labelling, storage, and global distribution, we play a critical role in advancing clinical research across the globe. How You'll Make an Impact As part of our global logistics team, your work will directly support clinical trials by ensuring investigational products are delivered on time, compliant, and fit for purpose. Every shipment you manage helps our customers bring vital therapies closer to patients. Reporting to the Logistics Team Leader, you'll work closely with internal teams, external clients, and courier partners to deliver seamless, cost-effective logistics solutions. What You'll Be Doing Manage import and export processes, including customs documentation and clearance instructions Prepare and issue all required shipping and export documentation Accurately enter shipment data into courier ERP systems to ensure smooth collections and deliveries Maintain compliant filing of shipment documentation to support AEO status Act as a key point of contact for internal and external logistics enquiries Track and follow up pro-forma invoices to meet service level agreements Apply for Certificates of Origin and manage Controlled Drug Licence applications Liaise daily with couriers to secure optimal shipping solutions Collaborate cross-functionally to ensure timely order completion Contribute to continuous improvement initiatives and cross-training activities Apply Good Manufacturing Practice (GMP) principles in all areas of responsibility Support delivery of Right First Time (RFT) and On-Time In-Full (OTIF) metrics What You'll Bring A proactive self-starter who thrives both independently and as part of a team Strong collaboration skills with experience working across functions and tight timelines Clear alignment with Thermo Fisher's Core Competencies and 4i Values Excellent communication, interpersonal, and numerical skills An appreciation for diversity, cultures, and global ways of working Exceptional attention to detail and a commitment to quality Preferred Experience Knowledge of GMP requirements and experience in a GMP-regulated environment Experience in an operational or logistics environment Proficiency with Microsoft Excel and Word Strong planning and organisational skills Ability to coach, guide, and mentor colleagues Familiarity with general administration and compliance documentation Why Join Us? At Thermo Fisher Scientific, you'll be supported, challenged, and inspired. You'll work alongside talented colleagues, gain exposure to global operations, and play a meaningful role in advancing clinical research worldwide. If you're passionate about logistics, quality, and making a difference - we'd love to hear from you. About Thermo Fisher: Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific). As one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.