We're looking for a Supervisor to join our team.
Location: Basingstoke and surrounding areas
Hours: - 40 hours a week Monday to Friday
We are unable to offer certificates of sponsorship to any candidates in this role.
We're seeking an experienced Supervisor to take responsibility for service delivery within a specified area of our customer's estate. This is an excellent opportunity for someone who thrives in a collaborative environment and is passionate about delivering outstanding service excellence.
What will you be responsible for?
As a Supervisor, you'll be working within the team, supporting them in delivering exceptional service to our customers. Your day to day will include:
* Ensuring the planned preventative maintenance schedule is maintained to an optimum standard
* Developing and supporting engineers to ensure they have the correct skill set for reactive jobs and planned tasks
* Acting as the first point of contact for staff matters, including absence management and performance conversations
* Providing current estate status updates to the Contract Manager and customers as required
* Supporting the compilation of quotes and estimates for remedial and small works
What are we looking for?
This role of Supervisor is great for you if:
* You have a recognised professional NVQ qualification and experience in hard services
* You're a collaborative team player with excellent communication and interpersonal skills
* You have a strong understanding of relationship management and industry standard contracts
* You're motivated and passionate about customer service and service excellence
* You possess the ability to review processes and propose thoughtful solutions and improvements
Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here .
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here .
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.
We look forward to seeing your application to #joinkier.