Job Category: Retail Store Manager
Job Description:
What you'll be doing:
Our Convenience Store Managers have full control over their shop. They are accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity, being commercially minded and anticipating issues from today to 6 months from now, ensuring everything is safe and legal. Retail is ever-evolving with new business initiatives and change programmes, requiring tough decision-making. It's a job with a lot of responsibility but also highly rewarding.
What makes a brilliant Store Manager:
* Our best Store Managers do everything, every day for our customers, ensuring brilliant customer experiences and constantly striving to improve the customer journey.
* Experience leading an operation with accountability for delivering customer, financial, and organizational outcomes.
* A leader who role models excellent service and business values through teams of managers and colleagues.
* Uses data and insight to inform planning, improve performance, customer experience, and KPIs.
* Experience managing ER cases, including dismissals, and understanding HR policies.
* Ability to lead change, delivering engagement on purpose while managing team wellbeing.
Responsibilities:
Leading in our stores:
Our management teams don't just run stores—they are the driving force behind our business. With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar daily for our customers. Whether it's product availability, safety standards, or seamless daily operations, they are hands-on changemakers. The impact? More rewarding work for colleagues and an elevated shopping experience for customers. This is how we bring our purpose to life, one powerful action at a time.
Qualifications:
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We support this commitment with enhanced discretionary leave for families and carers, resources for understanding and supporting roles, and internal networks promoting representation and removing barriers. We offer development opportunities such as mentorship, training, and career pathways, and celebrate diversity through initiatives and events. If you require reasonable adjustments during application or interview, please let us know.
Rewards:
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* Private Healthcare (single cover, upgradeable to family)
* Interest-free car loan up to £10,000
* Annual performance-based bonus
* Discount card: 10% off at Sainsbury's, Argos, Tu, Habitat; increased discounts on Fridays, Saturdays, and pay days
* Generous holiday, maternity, and paternity leave
* Pension scheme with 4-7.5% employer match
* Sainsbury's share scheme
* Wellbeing support services
* Colleague networks
* Cycle to Work scheme
* Special offers on gym memberships, holidays, retail vouchers, and more
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