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Overview
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Responsibilities
* As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
* By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
* Bring all of you: high energy, low ego, and a little bit of humour. Be one of a kind by connecting with customers and making them feel at home in our stores. Demonstrate professionalism and excitement about our brand, and share that excitement by showing customers how our products can make them feel even better.
Qualifications
* Relevant experience in a similar position within retail or hospitality.
* A customer-service mentality and team-player’s work ethic.
* Decision making and problem-solving skills.
* Good attention to detail, organised and structured.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Cosmetics
All your information will be kept confidential according to EEO guidelines.
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