Overview
Quality Improvement & Regulation Manager role covering the North East region. Barchester Healthcare is looking for a Quality Improvement & Regulation Manager to support the mission of delivering good and outstanding services across our care homes and hospitals.
Responsibilities
* Conduct Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities.
* Write reports and create action plans to support services in meeting regulatory requirements.
* Provide assurance to the Board and Executive Team on quality and compliance.
* Coach and mentor General Managers and Hospital Directors through support visits to help them deliver their improvement plans.
* Cover on rotation the Regulation Duty Desk, handling incoming regulatory correspondence and ensuring timely, effective responses.
* Stay up to date with regulations, standards, and best practice guidance, sharing learning across the organisation.
* Lead and deliver key quality improvement projects, including resources, workshops, and policies.
Qualifications
* Background in health or social care regulation, quality improvement, or inspection frameworks (essential).
* Strong analytical and audit skills able to review evidence and assess against required standards.
* Excellent written and verbal communication skills, with confidence in report writing and influencing.
* A self-starter who can work independently, manage a varied workload, and support colleagues across different regions.
* Full driving licence and willingness to travel weekly with some overnight stays.
* Desirable: Registered healthcare or social care professional.
* Experience working in a matrix management environment.
Benefits
* A competitive salary package.
* Opportunities for personal and professional development.
* The chance to influence and improve care standards at a national level.
Location
This role covers the North East region, with travel to various locations in the area (e.g., Middlesbrough, Darlington, Hartlepool, Darlington and surrounding towns).
If you're motivated by quality improvement and want to make a meaningful impact, we'd love to hear from you.
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