Retail Manager – Fakenham, Norfolk Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income. We are looking for an enthusiastic, experienced retailer with great people skills, who is confident working in a fast-paced environment. You will be organised, driven and proactive with a hands on approach to a varied and busy workload to manage our established shop in Fakenham, Norfolk. A background in charity retailing would be an advantage for this position. Learn more about some of the services our shops help to fund: Change the Lives of Young People Leaving Care with Break - YouTube Key Responsibilities As Retail Manager, you’ll be responsible for hitting the sales targets set so you’ll also need to have the passion and leadership skills to motivate a team of staff and volunteers. Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, handle cash and have an understanding of a retail environment. In return we’ll give you with the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment and a benefits package which includes opportunities for commission, staff discount, generous holidays and pension scheme. Please be aware this role contains a considerable amount of physical activity, including some heavy lifting. Essential Information Salary: £13,814 per annum Hours: 21 hours per week Contract: Fixed term until 15th January 2026 Interview Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning. For more information on this vacancy please visit www.break-charity.org/careers Please note, all invites to interview will be sent via email. Please regularly check your emails, including any spam folders, for further communication from us. Failure to attend an interview may result in your application being withdrawn. To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa's and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK & a Government Letter showing your National Insurance Number. We will ask to see and take a copy of an appropriate official document as set out in the UKVI guidelines. Do not send anything now, further information will be sent to you should you be invited to interview. We are committed to equality of opportunity. We welcome and encourage applications from people of all backgrounds. Job also known as: Charity shop, retail, Charity shop manager, assistant shop manager SE2818